As a locally owned and operated company, we are committed to building long-term relationships with our customers and employees. That commitment is reflected in the way that we continuously invest in our people and technology.

We look for many qualities in the individuals we hire, among them a strong work ethic, a high level of organizational ability and effective interpersonal skills. In addition to an applicant's other qualifications, however, there is one attribute in particular we seek: the desire to provide a high level of customer service.

We can train people to work with technology, but to have a never-ending passion for achieving customer satisfaction takes a unique individual.

If these are qualities you possess, you will find a rewarding career with us. We offer competitive compensation, ongoing training and a dynamic work experience that is both challenging and rewarding. You will have every opportunity to grow with our company.

Current Openings

Job Title:   Account Manager

Job Description:
This position is responsible for the front lines of customer contact. This position will manage a set of customer accounts and will be responsible for incoming orders via email, phone, and FTP as well as quoting and managing orders that are shipped. Performance of this position is measured in accuracy, timeliness and customer satisfaction. We strive for 99% accuracy at all times. This person must have a high attention to detail and be extremely organized. A person in this position should be very professional in appearance and demeanor and be able to deal with high end corporate clientele. This position is very busy and time sensitive position that requires strong computer skills, interpersonal skills, organization, and also attention to detail. This position will also be responsible for other duties as assigned including but not limited to, supervision of employees, and digital file handling. This position will report directly to the Owners.

Position Requirements/Expectations:
Must be a highly organized, detail oriented person who is able to multi task and manage multiple projects.
Must be able to enter work-orders correctly with heavy detail and utilize production software to input, correct and update status of work-orders.
Must maximize the FOCUS software system to provide strong communication on routine quotes, work orders and production meetings.
Must have reliable transportation, be punctual and dependable and have a good driving record.
Must have strong computer skills especially in the areas of Excel and be willing to learn new processes.
Must be able to meet aggressive deadlines and work under pressure.
Must be available to work some weekends and evenings as needed to ensure deadlines are met.
Must manage incoming email orders and FTP orders daily, ensuring all orders are work ordered and reviewed with Production Manager for any difficulty or special guidelines.
Must be of professional dress and appearance and have very strong customer service skills to deal with high end corporate executives and demanding expectations.
Must meet deadlines as assigned by work flow and customer requests.
Must be willing to work as a team player and help with all shop duties as needed.
Must ensure customer satisfaction.

This is a full time position that needs to be filled as soon as possible. We offer competitive pay plus incentives, paid vacation, holidays and sick time. We offer some flexibility with work schedules and we are a family friendly business. If you meet these requirements, please send your resume to bfultz@minutemanpress.com for consideration.